Responsible gambling

Gateway Casinos Woodstock is committed to providing a safe and responsible gaming environment for all our patrons. We take pride in adhering to the provincial framework on Responsible Gambling, ensuring that we maintain high standards of fairness, security, and player protection.

Recognizing Signs of Problem Gambling

It's essential to acknowledge the warning signs of problem gambling, which can affect anyone regardless of age or background. These indicators include:

• Betting more money than intended
• Requiring larger amounts to achieve a "thrill"
• Feeling guilty or anxious about your gaming habits
• Continuing to gamble despite negative impacts on relationships, work, or health

Tools for Responsible Gaming

To support our patrons in maintaining responsible gambling practices, we offer various tools and resources:

1. Voluntary Self-Exclusion: If you feel that you need a break from gaming or wish to exclude yourself temporarily or permanently, please speak with one of our staff members.
2. Deposit Limits: While not applicable for land-based cash play, this feature is available online through the My Club Rewards program. Set limits on how much money can be deposited into your account to control your spending and prevent over-betting.
3. Time-Outs: Similar to deposit limits, time-outs allow you to pause your gaming activities temporarily or extend a self-exclusion period.

Support Organizations

If you're struggling with problem gambling, it's crucial to know that there are professional organizations available for guidance and support:

• ConnexOntario
• Provincial health and addictions services
• Local counseling and treatment providers

Staff Trained in Responsible Gambling

Our staff at Gateway Casinos Woodstock have received training to identify signs of problem gambling, provide resources for support, and promote responsible gaming practices.

Promoting a Culture of Responsibility

At Gateway Casinos Woodstock, we prioritize our patrons' well-being by promoting:

• Budgeting and financial planning
• Time management strategies
• Encouraging regular breaks from gaming

If you're concerned about your own or someone else's gambling habits, please don't hesitate to reach out to us. Our staff are here to support you in maintaining responsible and enjoyable gaming experiences.

My Club Rewards Program

As a patron of Gateway Casinos Woodstock, you can join our multi-property rewards program that allows cross-venue earning and redemption. This not only enhances your overall experience but also provides access to exclusive promotions, events, and perks.

By utilizing the tools provided above and staying informed about responsible gaming practices, we're confident that our patrons will continue to have an engaging and secure casino experience at Gateway Casinos Woodstock.